Support
Get help with Orders2Post. Our team is here to ensure you have a smooth experience.
Email Support
Contact our team directly for technical issues, questions, or feedback.
orders2post@gmail.comDocumentation
Built-in tutorials and guides are available directly in the Orders2Post app.
Available in-app
Response Time
We typically respond to support requests within one business day.
1 business day
Send us a message
Have a question or need help? Reach out and we will get back to you.
Contact via Email
For the fastest response, email us directly:
orders2post@gmail.comPlease include your order number and a description of your issue.
Getting Started
Follow these steps to set up Orders2Post and start processing orders.
Complete your purchase
After payment, you will receive an email with your license key and download instructions.
Download and install
Follow the instructions in your email to download and set up Orders2Post on your computer.
Enter sender details
Open Orders2Post and enter your business name, address, and contact information. This will be used on all shipping labels.
Import product catalog
Export your product catalog from Shopify or Etsy and upload it to Orders2Post. This enables automatic customs data matching.
Process your first orders
Export orders from your shop, upload to Orders2Post, review and fix any issues, then export your Swiss Post ready CSV.